Shipping Policy

Orders to the UK

Delivery is free on all orders to mainland UK. Orders of items in stock are dispatched within 10 working days from receipt of payment. Made to order items will be sent within 2-3 weeks of receipt of payment although we aim to send them earlier.

All orders are sent using either Royal Mail, Royal Mail's Parcelforce48, or a reputable courier service with tracking facility. An email will be sent to you when dispatch is made letting you know estimated date of arrival. If you need your order any quicker, please contact me and I will do my best to help. Alternatively you are welcome to come and collect your order from our headquarters in Bideford. Please contact me to arrange collection.

International orders

If goods are being ordered from outside the UK, import duties and taxes may be incurred once your order reaches their destination.  Tide & Isle is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further detail.

If you are ordering internationally, please contact us before you place your order for a delivery quote, and this will be added to your order once you are in agreement.